Privacy Policy
Last updated: September 17, 2026
Ask Josey is operated by Gongoozler LLC. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when using Ask Josey.
You may use Josey as a guest without creating an account. You may also create a free account to save your conversations and continue them later.
We believe privacy and trust go together. We collect and use information only as needed to operate, secure, and provide Josey and its features.
Information We Collect
Account information. If you create a Josey account, we collect your email address. Your password is protected using a one-way password hash rather than being stored in readable form.
Conversation information. When you are logged in, Josey may save your conversations so you can return to them later. Saved information may include your messages, Josey’s responses, conversation titles, and related timestamps.
Guest conversations. You may use Josey without creating an account. Guest conversations are not saved to your Josey conversation history.
Session and technical information. We use limited technical information, including session information and cookies, to keep you logged in, operate account features, protect the service, and help prevent abuse.
How We Use Your Information
We use information collected through Josey to provide and operate the service, respond to your questions, and improve your experience.
If you create an account, we use your email address and session information to authenticate you, keep you logged in, save and retrieve your conversations, and provide account features.
We use your email address to send password-reset messages when you request them. We do not use password-reset emails for marketing.
We may use limited technical information to protect Josey, prevent abuse, enforce usage limits, troubleshoot problems, and maintain the security and reliability of the service.
We may also process information when reasonably necessary to comply with applicable law or protect the rights, safety, and security of Ask Josey, our users, or others.
AI Service Providers
To generate Josey’s responses, the text you submit may be sent to third-party AI service providers, including OpenAI, for processing. These providers process information as necessary to generate and return a response and operate under their own privacy and security practices.
If Josey uses web search or another external tool to help answer a question, information necessary to perform that request may also be processed by the relevant service provider.
If you use voice input, your browser or device may use its own speech-recognition service to convert your speech into text before the text is sent to Josey. How that speech recognition is handled may depend on your browser, device, and service provider.
Your Josey account password is not sent to AI providers. Passwords are handled separately by Josey’s account system and are stored using a one-way password hash.
Cookies and Sessions
Josey uses a session cookie to support account features and keep you securely logged in. The session cookie helps Josey recognize your browser during your visit and across later visits while your session remains active.
The session cookie is used for authentication, security, and account functionality. It is not intended for advertising.
If you use Josey as a guest, you do not need to create an account. Some limited technical information may still be processed as necessary to operate and protect the service.
You can control or delete cookies through your browser settings.
Disabling cookies may prevent account login and other account features from working properly.
Password Reset Emails
If you request a password reset, Josey uses your account email address to send you a password-reset link. The reset link contains a temporary security token and is intended only for resetting your password. Password-reset links expire after a limited period and cannot be reused after a successful reset.
We do not use password-reset emails for advertising or marketing.
Data Retention
If you create an account, we retain your account information and saved conversations while your account remains active, unless you delete specific conversations or delete your account.
Password-reset tokens are temporary and are removed after they are used or expire.
Some limited technical or security information may be retained for a reasonable period when necessary to protect the service, prevent abuse, comply with legal obligations, or resolve technical issues.
Deleting Conversations or Your Account
If you have a Josey account, you can delete individual saved conversations from your conversation history.
You can also delete your Josey account. Deleting your account removes the account and its associated saved conversations from Josey’s account database.
After an account is deleted, active login sessions associated with that account are invalidated. Some limited information may be retained when required for security, legal, or operational purposes.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information. These may include the right to request access to, correction of, deletion of, or a copy of certain personal information we hold about you.
You may delete individual saved conversations directly from your Josey account. You may also delete your Josey account through the account controls.
If you have a privacy request that you cannot complete through Josey’s account controls, you may contact us at support@askjosey.com.
We may need to verify your identity before completing certain privacy requests. We will respond to valid requests as required by applicable law.
Third-Party Links
Josey may include links to websites or services operated by third parties. We do not control those third parties or their privacy practices. If you follow a link to another website or service, we encourage you to review its privacy policy before providing personal information.
Information Security
We use reasonable administrative and technical safeguards designed to protect the information handled by Josey.
Account passwords are protected using one-way password hashing. Login sessions use secure session cookies, and we use measures such as rate limiting and access controls to help protect accounts and the service from unauthorized use.
No method of transmitting or storing information can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
Legal Disclosure
We may disclose information when we reasonably believe disclosure is required by applicable law, legal process, or a valid government request.
We may also disclose information when reasonably necessary to protect the rights, safety, and security of Ask Josey, Gongozler LLC, our users, or others; investigate fraud or abuse; or protect the operation of the service.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as Josey and its features change. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, your personal information, or a privacy request, you may contact us at:
Ask Josey is operated by Gongoozler LLC.